Client-relationship-dependent, compliance-intensive, and data-rich. Financial advisory firms manage complex client relationships and regulatory requirements - but the systems supporting onboarding, compliance, and portfolio management are often fragmented and manual.
01
A new client signs up. Then comes the paperwork - KYC forms, risk assessments, account applications, all done manually. Documents go back and forth by email. The client waits. Revenue is delayed.
What breaks
Manual document collection
KYC documents, ID verification, and account forms are collected via email. Chasing clients for missing documents takes days.
No standardised onboarding process
Every advisor onboards clients differently. There's no checklist, no workflow, no consistent experience.
Onboarding status is invisible
Clients don't know where they are in the process. Advisors don't know which onboardings are stuck. Everything is tracked in spreadsheets or memory.
What we build
02
Annual reviews, suitability assessments, and regulatory reporting are tracked manually. Deadlines are missed. Audit trails are incomplete. Compliance is a constant source of stress.
What breaks
Annual reviews tracked in spreadsheets
Client review dates are in Excel. Reminders are manual. Reviews get missed and compliance risk increases.
No audit trail
There's no digital record of who did what, when. Compliance audits require reconstructing history from emails and files.
Regulatory reporting is manual
Reports for regulators are compiled manually from multiple sources. It takes days and errors are common.
What we build
03
How much AUM do you have? Which clients are most profitable? Which portfolios are underperforming? The data exists across platforms, spreadsheets, and advisor heads - but there's no single view.
What breaks
No consolidated portfolio view
Client portfolios are spread across multiple platforms. There's no single dashboard showing total AUM, performance, or allocation.
Client profitability is unknown
You know total revenue, but not which clients are profitable after accounting for time spent and service costs.
Performance reporting is manual
Client performance reports are generated manually from platform exports. It takes hours and clients wait days for updates.
What we build
04
Communication is reactive. Clients reach out when they're worried. You respond when there's a problem. There's no proactive engagement, no regular touchpoints, no systematic relationship nurturing.
What breaks
No proactive communication plan
Client communication happens when there's a transaction or a problem. There's no schedule for regular check-ins or market updates.
Market updates are manual
When markets move, you manually email clients. It's time-consuming and inconsistent. Some clients get updates, others don't.
Client portal is absent or underused
Clients have to email or call for portfolio updates. There's no self-service portal where they can check performance or documents.
What we build
Other Industries
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